What should you do if your dental equipment needs to be repaired?
Dental equipment is a significant capital investment for a dental practice, so it’s important to keep it functional as long as possible. Of course, typical wear and tear on machines and other equipment can necessitate occasional repairs in addition to regularly scheduled maintenance. 1. Identify the problem As best as you are able, try to determine what’s not working. Try to remember when your equipment began having problems and whether anything may have happened that could have caused a problem—perhaps the last patient or the cleaning crew. 2. Check the warranty If the equipment in question is a relatively new purchase, you may still be covered by a warranty—either from the manufacturer or retailer—for parts and labor. New dental chairs, for instance, typically come with 5-year manufacturer warranties. 3. Consult the supplier or manufacturer Many dental equipment retailers offer phone and online support for the products they sell. 4. Get recommendations for...